Customer: Roberta G.
Location: Columbus, OH
Type of Work: Gutter Repair & Replacement, Siding, Replacement Windows
From the beginning estimate, everyone associated with Broadview Windows & Improvements acted in a professional manner. The bid given was in line with two others that we had solicited. Ed Bana, Senior Project Manager, met with us to explain the estimate in detail and gave us ample time to review the materials. He had excellent suggestions regarding style and composition of the Alside vinyl products. He was very flexible with some 'last minute' changes that we required and he re-calculated the estimate in a timely manner. Ed was very specific in explaining the schedule and phases of the project and assured us that at every step he would be involved. The project started on time and the employees worked diligently and with respect for our property and our neighbor's property as well. They also adapted very well to some minor changes as the project went along and were happy to ask follow-up questions if they were unsure of our intentions. Their work was superb in every respect. They completed the job within the projected time frame, in spite of adverse weather, working until sunset on a number of occasions. Ed Bana met with us throughout the project to keep us up to date on the production schedule and, at the final review, went over every detail of the work that had been done. I would recommend without reservation Broadview Windows & Broadview Improvements for replacement of siding, gutters and downspouts because they demonstrated knowledge and excellence throughout the project and their price was very competitive.